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Improve Your Emergency Department to NO-Wait Status While Capturing All Earned Revenue

Patient rights... price pressures... better care... national healthcare... The hospital arena is in a state of tumult like it's never been before. Pressure mounts from every direction -- customer demands, management performance, government regulation. Navigating this sea of chaos is more difficult than ever.

Ryerson Healthcare Consultants believes there is a solution. It's perfectly compliant, entirely patient focused, and actually adds to the bottom line.

That solution is the Ryerson Emergency Department Improvement Program. And it means process improvement for your emergency department. Imagine achieving a NO-wait emergency room. Or achieving the top patient satisfaction rating in your region. We do it through our 5-point propriety process known as The Ryerson Way. We specifically focus our emergency department process improvement program on:

Revenue Improvement (Charge Capture): Our immediate and long-term charge capture process improvement plan is designed to capture more charges based on improved throughput (greater volume), better documentation (billing for ALL services rendered), and higher patient satisfaction (increased demand).

Throughput/Patient Flow: Our process improves emergency room flow for both inpatient and outpatient services. You can achieve a NO-wait status in less than two months after implementing our proprietary process.

Customer Satisfaction: As if a NO-wait, NO waiting room ED weren't good enough, implementation also brings about process improvements in care, streamlined discharge or admission, and another customer we often forget about, a more satisfied staff.

Documentation Compliance: Our approach focuses on improving documentation and coding. Not only does that assure appropriate pricing and better charge capture, it improves compliance. Your staff and management will appreciate the elimination of fear and fines that go along with a RAC audit.

Total Performance/Monitoring: With The Ryerson Way, we don't just recommend. And we just don't implement. Our ongoing performance dashboard provides staff, management, and executives the ability to see the process improvements in a tangible way.

We can improve your ED in ways you didn't even realize were possible. We're so confident in The Ryerson Way that we offer a FREE, no-risk, no-obligation 25-chart audit of your emergency department. With only these handful of charts, we can tell you how much revenue you're leaving behind in a 12-month period. Call us today at 330-670-6900 or contact us online to schedule your free chart audit.

THE RYERSON WAY

  • The Ryerson Way is a proven process to achieve improvement in your E.R. and O.R. When implemented, process change yields profit change:

    • Returns are immediate and benefits are far-reaching
    • Active on-site coaching and aid in implementation
    • Impacts the entire system, from evaluation and execution to education and enhancement
    • Increases compliance
    • Reduces 3rd party audit exposure

    For a FREE, no-risk, no-obligation chart audit and analysis, contact us online or call 330-670-6900.

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What Our Clients Say

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  • "Ryerson Healthcare Consultants helped our organization improve patient satisfaction, expedite patient throughput and strengthen our bottom line. In the first month, the patient satisfaction rating for the Emergency Department went from 12% to 68% and is now in the mid-90s."
    J. Patrick Murray - Chief Executive Officer - Peterson Regional Medical Center
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