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Drive Volume and Market Share By Leading Your Region in Emergency Department Patient Satisfaction

There is no greater passion of Ryerson Healthcare Consultants than that of the highest quality patient care and satisfaction. As the nation's leader in emergency department improvement, we understand that the driving force for any of our changes has at its core the care of the patient. Improving charge capture, patient flow, documentation, compliance, and overall emergency room performance are all rooted in providing the best patient care possible. And when our proprietary process -- The Ryerson Way -- is implemented, emergency department patient satisfaction ratings increase.

The Ryerson Way analyzes, then improves upon emergency department patient satisfaction by addressing each and every step of every process in the patient care cycle. From walking in the emergency room door to the point of admission or discharge, our consultants work with your staff to optimize the patient experience in the emergency department. Our goal is that your patient satisfaction increases to the point that the reputation of your ED brings about higher emergency department volume and market share.

Many Ryerson clients have experienced increased market share simply by their patient care reputation. Patients have commented to our clients they would rather drive an hour or two to an emergency room with NO wait than sit in a waiting room for hours on end.

And a NO wait emergency room is possible. The Ryerson Way, in addressing every area of your ED department, increases patient satisfaction by optimizing each process to the point where a patient sees a doctor 85% faster than an industry average ED.

Your team can experience patients who talk highly of your department -- each and every visit. Experience the Ryerson passion in improving ED volume through high patient satisfaction. You can begin with a FREE, no-cost, no-obligation 25-chart audit and consultation. Call 330-670-6900 or contact us online to schedule your FREE consultation.

THE RYERSON WAY

  • The Ryerson Way is a proven process to achieve improvement in your E.R. and O.R. When implemented, process change yields profit change:

    • Returns are immediate and benefits are far-reaching
    • Active on-site coaching and aid in implementation
    • Impacts the entire system, from evaluation and execution to education and enhancement
    • Increases compliance
    • Reduces 3rd party audit exposure

    For a FREE, no-risk, no-obligation chart audit and analysis, contact us online or call 330-670-6900.

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What Our Clients Say

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  • "Ryerson Healthcare Consultants helped our organization improve patient satisfaction, expedite patient throughput and strengthen our bottom line. In the first month, the patient satisfaction rating for the Emergency Department went from 12% to 68% and is now in the mid-90s."
    J. Patrick Murray - Chief Executive Officer - Peterson Regional Medical Center
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